The Orléans Health Hub is taking action to ensure the health and safety of patients, families and our workforce. We are following guidelines from the Ontario Ministry of Health. 

Until restrictions are lifted, only the North Entrance will be used as an Entrance to ensure every person entering the Hub has been screened for COVID-19. Exceptions may apply for accessibility reasons and screening will be done accordingly. 

During the pandemic, only people who have an appointment or who come to the Hub for a walk-in service, as well as their caregivers, can access the building. Visitors are not permitted. 

Completing a COVID-19 screening the day of your visit to the Hub is mandatory. This screening can be done on your cellphone or computer by using the Hub Access platform, if you have an appointment. It can also be done in person at the North Entrance.  

All our patients and visitors are required to the surgical mask we will give them when entering the Hub, and at all times while in the building, as recommended by the health autorities in Canada and Ottawa Public Health.

If you have COVID-19 symptoms, contact your service provider to know if you should reschedule your appointment or visit. 

Ottawa Public Health has the most up to date information on their website. We encourage you to go there for more detailed information about COVID-19.